Curriculum Systems and Data Officer

Curriculum Systems and Data Officer

Location: Stirling

Standard hours of work Monday to Friday 36 hours, full-time

Pay rate £13.20 to £14 per hour PAYE,

Expected duration - 12 months

An excellent opportunity for a Systems and Data Officer preferably with operational knowledge of use of student databases or similar large databases to join our client's team in the education sector.

Responsibilities will include:

• You will support the Curriculum Management System in terms of system administration and enhancement, data quality management, data reporting dashboards and user support.
• Undertake systematic and data integrity testing to identify gaps in the integration between systems and escalating such gaps or where necessary, managing the update of the data in systems as required .
• Work collaboratively with colleagues in Academic Registry, Faculties and other professional service areas that contribute to the curriculum development and management, to facilitate support and data integrity of curriculum information in the systems infrastructure.
• Provide end-user systems support and troubleshooting including by contributing to managing the student systems support mailboxes and service desk resolution within service level agreements.
• Manage requests for the set up and removal of user permissions across systems to ensure users have the appropriate level of access created.
• Provide day to day support and training to users of the student management systems and independently respond to day-to-day user support needs.
• Contribute to the ongoing development of business processes, procedures and working practices within the team to support continuous improvement and optimum efficiency.

Experience and qualifications:

• Educated to HND level or equivalent with at least 2 years' employment experience in roles in student administration or a data reporting or systems support role
• Experience of working successfully in the area of student administration within an HE or FE environment.
• Experience of working successfully within complex regulations / frameworks, and of providing guidance to others on such regulations/frameworks.
• Proven ability to resolve problems with expediency, intelligence and sensitivity.
• Good numerical skills and ability to interpret complex management information.
• Highly organised with the ability to work with strong attention to detail, accuracy, within specified deadlines and with a high-volume and complex workload.
• Excellent skills in communicating effectively at all levels both orally and in writing, with the ability to communicate using a range of styles appropriate to different individuals, groups and situations.
• Experience of identifying and making improvements to existing processes and procedure. Identifying the requirement for, and development of, new processes and procedures.
• Ability to work independently and with initiative but to also operate successfully in team and wider collaborative contexts.
• A strong commitment to operational excellence, customer care and the student experience.
• IT skills, including proficiency in the use of the Microsoft Office suite

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.