SR. Accounts Receivable Specialist

Account Receivables Specialist
3 months initial contract with extensions in 3-month increments

Must be flexible to work an 8-hour shift between 7am-5pm (40hrs a week)
Flex schedule WFH 2 days, In office 3 days, with additional flex as needed.

Florham Park, NJ, or North Chicago, Illinois

Pay for NJ: $42/HR

Pay for IL: $43/HR

Orion Group is now hiring an Accounts Receivables Specialist to work a hybrid role located in either Florham Park, NJ or North Chicago, IL for our multinational pharmaceutical client.

To be considered for this role, you must have:

o Advanced analytical skills. Heavy Excel (formulas, Pivots, v-lookups, etc.). Data extraction, data analysis skills, data manipulation, data conversion, data reconciliations (accounting), etc.
o SAP Experience
o Excellent communication skills (ability to negotiate & build rapport with customers and co-workers) & attention to details
o Dependable (timeliness & attendance is crucial)
o MS Office knowledge

Purpose of the Accounts Receivables Specialist:

The Receivables Specialist will report to the Senior Collection Manager and will review data using system-generated reports and perform timely, accurate and complete account reviews, reconciliation activities and account maintenance for assigned accounts.

Accounts Receivables Specialist Responsibilities:

• Heavy Returned Goods Claims Reconciliation
• Credit memo analysis.
• Returned goods claim debit memo analysis.
• Accessing customers portal to gather back-up information and documentation, as well as data extraction from said portal.
• Heavy Excel usage to cross-reference/manipulate data.
• Reconcile/summarize all differences between claim and credit, ultimately communicating results to customer.
• Identify root causes of complex payment issues and trends.
• Assist Team Leader in preparation of compelling data presentations that efficiently communicate these trends to Manager or Team Leader.
• Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues.
• Requires high degree of communicative ability due to mutli-functional issues.
• Participation on interdepartmental teams with periodic advice/coordination from Team Leader or Manager.
• Operates independently within defined scope of responsibility under regular supervision. Interacts with external and internal customers (i.e., Sales, Contract Marketing and Customer Service) at the peer and/or supervisory level.
• Customer relationship management (both internal and external).
• Responsible for compliance with applicable policies and procedures.
• Participates in department and selected cross-functional process improvement teams.
• Failure to achieve results may result in adverse impact on customer relationships or loss of limited cash flow to company.
• Effectively utilize and maintain company information systems as needed in the analysis and resolution of customer issues (including SAP, Business Warehouse, and various other systems).

Required Qualifications:

• High school diploma required.
• At least 2 years of experience in Accounting, Receivables or Customer Service. Less than two years of experience may be acceptable with a bachelor's degree. (Bachelor's degree in finance, accounting, or business management.)
• Previous experience using SAP and advanced Excel skills are strongly preferred.
• Ability to learn and work in office or remote dependent on departmental needs.

Spotlight Call Notes:

Majority of people looking to make payment by CC, familiarity of SAP would be good to look up what is due and information to provide to them, being able to look at notes, look at line items, etc. For Excel, exporting lines of information to share with the customer. Pulling invoices and resending those types of things, basic customer service/collections experience.

SAP knowledge is golden.

Communication skills are required, interpersonal, building rapport, being articulate.

31 plus past due goals and amount of collections and past dues that are involved.

Someone as a Financial Analyst - would someone like this be a good fit? Yes. FA to work with large volumes of data.

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.