Warehouse Delivery Tech
CR/078678
Posted: 04/08/2025
- $19 per hour
- United States, Illinois, Waukegan
- Contract
Warehouse/Delivery Tech
3-month contract to start
Possible extensions or conversion
Monday - Friday
7:30 am - 4:00 pm
Waukegan, IL
$19/HR
Orion Group is hiring a Warehouse Delivery Tech for our pharmaceutical client in Waukegan, IL.
The Warehouse Delivery Tech’s primary objective is to resolve customer requests, questions, and complaints, frequently requiring analysis of situations to determine the best use of resources.
This role will also maintain statistics for departmental reporting. Communication is continuous phone and email interaction with customers, vendors, co-workers and carriers.
You will start working in picking and packing areas, and once trained, you will have the opportunity to work a route and drive company car for mail deliveries to local buildings onsite. You must also be willing to learn how to use an electric pallet jack and sit down forklifts if you wish to pursue a permanent career with our pharmaceutical client.
Responsibilities:
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
3-month contract to start
Possible extensions or conversion
Monday - Friday
7:30 am - 4:00 pm
Waukegan, IL
$19/HR
Orion Group is hiring a Warehouse Delivery Tech for our pharmaceutical client in Waukegan, IL.
The Warehouse Delivery Tech’s primary objective is to resolve customer requests, questions, and complaints, frequently requiring analysis of situations to determine the best use of resources.
This role will also maintain statistics for departmental reporting. Communication is continuous phone and email interaction with customers, vendors, co-workers and carriers.
You will start working in picking and packing areas, and once trained, you will have the opportunity to work a route and drive company car for mail deliveries to local buildings onsite. You must also be willing to learn how to use an electric pallet jack and sit down forklifts if you wish to pursue a permanent career with our pharmaceutical client.
Responsibilities:
- Responsible for compliance with applicable Corporate and Divisional policies and procedures.
- Manages resolutions of customer inquiries or complaints, as well as resolving and researching problems with mail, packages, lost or miss-delivered shipments.
- Perform day-to-day administrative tasks such as processing letters/packages, internal pick-up requests, Rush deliveries, and Staples download.
- Document data and retain information files by entering, recording, storing, or maintaining information in written or electronic form.
- Investigate documents and record errors found while resolving customer issues.
- Provides back up for package receiving, mail center, specialists or other areas as needed.
- Completes required training to support area functions as necessary.
- Supports and provides input for department systems and/or scanning equipment.
- Participates in cross-functional teams to coordinate operational enhancements.
- Provides input towards departmental goals and long range planning.
- Coordinate pick-up of mail and packages being returned or moved internally and deliver incoming mail and packages to customers and mail stops.
- Provide assistance to high priority customers
- Accurately receive incoming packages, verify items against packing slip, process into receiving system and close purchase orders in SAP if required.
- Maintain dock/cage area and vehicle if applicable.
- Use computer applications to investigate and reroute miss-directed mail and packages.
- Prepare pallets for transportation and move to various dock staging areas. Utilize various regulations and policies.
- Operate various types of material handling equipment for the delivery of packages.
- High School Graduate or GED and be able to read, understand and enter information into training records and IT systems all written in English.
- Must be capable of lifting up to 30lbs unassisted or 70 lbs. assisted, walking, standing, stooping, and climbing ladders as well as handling heavy packages.
- Must have valid driver’s license when operating company vehicles on public roadways. • Excellent communication and problem-solving abilities needed, adaptable to change, and able .
- Lots of walking to perform independently required.
- Safety Shoes are required.
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Danielle StGeorge
Recruiter
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