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Vistex Support Specialist 30714

  • Job reference: 935286
  • Location: Breda, North Brabant
  • Salary: Negotiable
  • Job type: Contract
  • Sector: IT, Life Sciences
  • Date posted: 05/05/2021

Orion Group Life Sciences are looking for Vistex Support Specialist for our Multinational biotech client based in the Breda Area (Netherlands) on an initial 6-month contract.

You will be joining our Enterprise Platforms & Corporate Functions Information System team; a young and dynamic DevOps team; focus is global, except US, based in Breda.

The EPCF IS team is responsible to support the SAP, Vistex and related systems capabilities.

Main Responsibilities of the role

  • As Vistex Support Specialist you will be engaged in increasing number of projects and the day-to-day support of the Vistex application.

  • You will manage operational incidents and requests and assist in the escalated triage of support issues, working with diverse user groups.

  • You recognize trends in incidents and contribute to continuous improvement of the Vistex platform.

  • Next to that you become part of the ex-US Contracts & Pricing Vistex Product Team and partake in the agile delivery of Order-to-Cash projects and enhancements.

  • Create and maintain system interface diagrams, functional designs and technical specifications.

Desired qualifications:

  • Bachelor level education;
  • At least 5 years of experience with IS systems in a GMP environment or Pharma industry;
  • Experience with Vistex;
  • Proficiency in SAP SD;
  • Ability to meet deadlines and schedules and be accountable.
  • Experience with system and application monitoring.
  • Excellent Oral & Written Communication Skills and an ability to work directly with users to understand incidents and drive continuous improvements.
  • An energetic and self-motivated approach to solving problems and driving solutions.
  • Affinity to work in a Product Team / DevOps environment and Agile mind set.

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.