Senior Pensions Administrator
TR/078998
Posted: 08/09/2025
- PAYE Negotiable
- England, South East, Greater London, London
- Contract
We are currently recruiting for a Senior Pensions Administrator to work in our Oil & Gas Operator client based in central London. You will ideally hold a PMI qualification or working towards one.
This will be an initial 23 month PAYE contract role.
Hybrid role with 2 days per week required on site in company centre in Waterloo.
What we are looking for:
At least 5 years senior pension administration experience (with administration experience of the company pension schemes an advantage).
Educated to A level standard or higher.
Preferably holds a PMI pension administration qualification or working towards one i.e. APMI, RPC, CPC. Advanced technical knowledge of defined benefit pension schemes and UK pensions legislation.
Experience of processing and authorising pension calculations.
Experience of pensions administration systems, preferably Compendia and Intellipen.
DUTIES
To perform the day-to-day delivery of pensions administration activities across Company’s UK and UK- linked pension arrangements supported by the UK Trustee Services Unit.
Accurately handle complex member queries Provide support to colleagues in the UK TSU, primarily the other Senior Pensions Administrators and to support the Operations Team Leader when required.
To work in conjunction with the team which is based in London and Krakow, to provide a complete service to the Trustee, the member and the Company for the administration of the pension schemes supported by the UK TSU. Dimensions: The four pension plans managed by the TSU administration team have approximately 45,000 members with annual pension and other benefit payments of around £900 million a year and assets in excess of £18 billion. The largest fund is the Company Contributory Pension Fund, with two other connected funded and unfunded arrangements with the fourth pension scheme providing benefits in over 30 different currencies. The role will have accountability for the authorisation of payments to individuals of pension commencement lump sums up to £268,275 and transfer values up to £1.5 million.
This makes for a unique and interesting role pensions role.
Principal Accountabilities:
Perform administration for complex and non-standard workflow process like retirement, divorce and transfer cases. Answer complex member queries which have been escalated to the London team such as Lifetime and Annual Allowance queries, SSPP queries, complaints and queries which require in depth company and/or pension knowledge. Provide back-up support to the other Senior Pension Administrators in their absence and allowing for flexibility with other work on these occasions. Provide support to the Operational Team Leader in controlling outstanding cases and ensuring all cases are completed in line with legislation and service level agreements as determined by the Trustee. Collaborating with the pension team in Krakow to provide an end-to-end service to the Trustee, the member and the Company for the administration of the pension schemes supported by the UK TSU.
Contract position, 23 months
If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/078998.
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
This will be an initial 23 month PAYE contract role.
Hybrid role with 2 days per week required on site in company centre in Waterloo.
What we are looking for:
At least 5 years senior pension administration experience (with administration experience of the company pension schemes an advantage).
Educated to A level standard or higher.
Preferably holds a PMI pension administration qualification or working towards one i.e. APMI, RPC, CPC. Advanced technical knowledge of defined benefit pension schemes and UK pensions legislation.
Experience of processing and authorising pension calculations.
Experience of pensions administration systems, preferably Compendia and Intellipen.
DUTIES
To perform the day-to-day delivery of pensions administration activities across Company’s UK and UK- linked pension arrangements supported by the UK Trustee Services Unit.
Accurately handle complex member queries Provide support to colleagues in the UK TSU, primarily the other Senior Pensions Administrators and to support the Operations Team Leader when required.
To work in conjunction with the team which is based in London and Krakow, to provide a complete service to the Trustee, the member and the Company for the administration of the pension schemes supported by the UK TSU. Dimensions: The four pension plans managed by the TSU administration team have approximately 45,000 members with annual pension and other benefit payments of around £900 million a year and assets in excess of £18 billion. The largest fund is the Company Contributory Pension Fund, with two other connected funded and unfunded arrangements with the fourth pension scheme providing benefits in over 30 different currencies. The role will have accountability for the authorisation of payments to individuals of pension commencement lump sums up to £268,275 and transfer values up to £1.5 million.
This makes for a unique and interesting role pensions role.
Principal Accountabilities:
Perform administration for complex and non-standard workflow process like retirement, divorce and transfer cases. Answer complex member queries which have been escalated to the London team such as Lifetime and Annual Allowance queries, SSPP queries, complaints and queries which require in depth company and/or pension knowledge. Provide back-up support to the other Senior Pension Administrators in their absence and allowing for flexibility with other work on these occasions. Provide support to the Operational Team Leader in controlling outstanding cases and ensuring all cases are completed in line with legislation and service level agreements as determined by the Trustee. Collaborating with the pension team in Krakow to provide an end-to-end service to the Trustee, the member and the Company for the administration of the pension schemes supported by the UK TSU.
Contract position, 23 months
If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/078998.
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Alan Patterson
Office Account Manager
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