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Senior Account Manager - Dermatology

  • Job reference: 934310
  • Location: South London, London
  • Salary: Negotiable
  • Job type: Contract
  • Sector: Life Sciences, Sales - Sales & Account Management
  • Date posted: 01/03/2021

Orion Group are recruiting for a Senior Account Manager - Dermatology on behalf of our Multinational Pharmaceutical Client on an initial 12 month contract based in South London

Principal Responsibilities-

  • An exciting opportunity working within the Dermatology therapy area
  • Use the selling model to promote the product's clinical attributes/benefits and value propositions to positively influence prescribing behaviours for the company's products
  • Shape and deliver a blend of customer interactions, to include: face-to-face (single call/group meetings), telephone and digital
  • Use the selling & marketing assets and technologies to deliver in-call excellence
  • Record all customer interactions and information in the iCONNECT system in accordance with SOP
  • Develop and maintain strong clinical knowledge of therapy area and competitor landscape to enable in-call excellence
  • Ability to build valued customer relationships for a mutually satisfying outcome to a sales call.
  • Analyse and implement account strategies/plans and data from ICONNECT and other sources to understand the business environment in which the account operates
  • Define and segment target customers to build and deliver a Plan of Action (POA)
  • Connect & collaborate with cross functional colleagues (MSL, HELM, MEM) to have full understanding of clinical pathways, service delivery, funding flows and policies to:
    Understand customer challenges and needs
    2. Identify barriers and opportunities for products
    3. Identify partnering opportunities for mutual customer and company benefit;
    4. Provide regional insights to line manager & CVT
  • Maintain appropriate awareness of all other functions that interact with the account to ensure efficient and collaborative alignment of efforts
  • Respond to requests for support from other customer facing teams
  • Ability to build mutually satisfying relationships with colleagues in the local & broader business team
  • Demonstrate emotional self-awareness, ability to identify own emotions, the reason for them and their impact on behaviour; ability to identify with others' feelings and act in an appropriate way.
  • Complete routine administration tasks on time and accurately (e.g. iConnect, TOV, CONCUR/expenses, emails, mileage reports, monthly reports, budget monitor, holiday planner)
  • Complete training and proactive self-learning on a timely basis
  • Maintain up-to-date product literature, marketing materials e.g. stand panels, SmPCs, iComply and ensure secure destruction and withdrawal of out of date materials
  • Attend and implement mentorship to ensure all work is carried out in accordance with the ABPI & HCBI code of Practice
  • Complete annual HCBI/compliance training within required time frames
  • Report Adverse Events and product quality complaints in a timely way according to current guidelines/SOP
  • Act in accordance with HCBI requirements when interacting with Healthcare Professionals and Government officials
  • Align with designated SOPs for the role

Desired Experience

  • Successful completion of required training for all promoted products and training to qualify interaction with healthcare professionals (e.g. ABPI in the UK) within specified timeframe Company is an Affirmative Action and Equal Opportunity Employer.
  • Experience with Account Planning
  • Be able to build networks of relationships to understand the needs and interests of the wider account and to support the territory business planning processes

For more information on this role, call Denise Cagney on +353 (0) 212063405 or email for a completely confidential chat about this role.

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.