Operations Associate

Operations Associate

(Operations Support II) 
Location: Lake County / Mettawa, IL
Work Schedule: Hybrid – 3 days onsite, 2 days remote
Hours: Monday–Friday, 9:00 AM–5:00 PM | 40 hours/week
Contract Duration: 24 months

$22.50/HR


Orion Group is seeking a highly organized, detail-oriented Operations Support II professional to support AbbVie's Insight Farm team. This position provides administrative, operational, financial, compliance, and systems support across departmental projects and business initiatives.
The ideal candidate is a reliable, proactive professional with strong Excel skills, excellent communication abilities, and experience managing documentation, tracking projects, and coordinating with internal stakeholders.
This role operates in a structured, compliance-driven environment where accuracy, organization, and follow-through are essential. Candidates must be comfortable learning new systems, following established processes, and managing multiple priorities.
Key Responsibilities

• Provide daily operational and administrative support to the Insight Farm team, including responding to stakeholder and supplier inquiries.
• Track and manage Commercial Data Policy activities, Third Party Agreements (TPAs), amendments, and project intake requests.
• Research supplier and project information, collect required documentation, and follow up on outstanding requests.
• Support purchase order submissions, invoicing, reconciliation, budgeting, and financial tracking activities.
• Maintain accurate Excel spreadsheets, trackers, databases, project records, and compliance documentation.
• Prepare reports, organize operational data, and provide updates to management and internal stakeholders.
• Coordinate with Procurement, Finance, suppliers, and cross-functional teams to resolve issues and ensure timely completion of requests.
• Support system access requests, training coordination, and internal process documentation.
• Monitor outstanding action items, identify missing information, and proactively follow through to resolution.
• Ensure records are accurate, complete, organized, and maintained in accordance with established compliance procedures.
• Participate in team meetings, training sessions, and process improvement initiatives.

Required Qualifications

• High school diploma or equivalent required.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, prioritize assignments, and meet deadlines.
• Experience maintaining accurate records, tracking information, and coordinating administrative or operational activities.
• Strong problem-solving skills and willingness to research issues and ask questions.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Demonstrated reliability, accountability, and consistent follow-through.
• Ability to quickly learn new systems, processes, and procedures.
• Comfortable working in a highly structured, compliance-focused environment.

Preferred Qualifications

• Associate's or bachelor's degree in Business Administration, Finance, Operations, or a related field.
• Advanced Microsoft Excel skills, including data management, reporting, and financial tracking.
• Experience with SAP or similar enterprise resource planning (ERP) systems.
• Experience supporting procurement, purchase orders, invoicing, or financial reconciliation.
• Familiarity with supplier management, contract administration, or compliance documentation.
• Experience managing shared Outlook mailboxes and coordinating stakeholder requests.
• Previous experience in pharmaceutical, healthcare, or another regulated industry.
• Experience supporting project intake processes, operational reporting, or cross-functional business operations.

Key Skills

• Microsoft Excel and Data Tracking
• Administrative and Operational Support
• Financial Tracking and Budgeting
• Purchase Orders and Invoice Reconciliation
• Procurement and Supplier Coordination
• Compliance Documentation and Recordkeeping
• Project Tracking and Reporting
• SAP / ERP Systems
• Stakeholder Communication
• Problem-Solving and Issue Resolution
• Time Management and Multitasking
• Attention to Detail

Ideal Candidate Profile
The ideal candidate has experience in operations support, business administration, procurement coordination, financial administration, or project coordination.
They are comfortable working with spreadsheets, tracking multiple requests, maintaining accurate documentation, and communicating with different departments.
Success in this role requires someone who is dependable, highly organized, eager to learn, and comfortable working within established processes while ensuring assignments are completed accurately and on time.


People are our business worldwide
 
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.