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Learning Management Coordinator

  • Job reference: 928937
  • Location: Wokingham, Berkshire
  • Salary: Negotiable
  • Job type: Contract
  • Sector: Administration, Life Sciences
  • Date posted: 03/12/2019

Orion Group Sciences are looking for a Learning Management Coordinator for our multinational pharmaceutical client based in the Berkshire area on an initial 24-month contract with the potential to extend.


Job Purpose

To take overall responsibility for the logistics associated with the running of education courses within the company. To coordinate the education activity for non-Key Account Eye Care Professionals, including locums, national conferences and e-learning through the company website. Coordinate the logistics of the overall Success Through Education Programme.

Main Responsibilities of the role

  • Understand and manage the needs of customers and faculty members when attending courses at the institute
  • Ability to utilise Learning Management System to coordinate and manage all learning activities, including both face-to-face and virtual
  • Organisation and planning of educational events, e-learning and digital education (non-Key Account) including management of agencies
  • Managing the overall Professional Education & Development (PED) budget
  • Understand how the website is used as an educational tool to support and promote the company information system
  • Management of logistics for attendees and faculty members attending courses
  • Providing administrative support for the PED manager responsible for the system
  • Ensure the smooth running of courses by being main point of contact on the day for faculty and attendees
  • Ensure all activities are carried out in line with HCC guidelines
  • Ensure faculty and other suppliers have necessary contracts in place before undertaking work for the client as applicable
  • Manage Continuing Education & Training credits upload to the General Optical Council portal for all non-Key Account educational activities
  • Manage the relationship with client's suppliers i.e. hotels, transport providers, to ensure that they deliver the expected level of service, take appropriate action if the required level of service delivered falls short
  • Ensure all technology within the company is functioning and set up in order to support the running of courses
  • Source new promotional materials and manage the process from briefing an agency to taking delivery of the finished article
  • Manage all PO activities for the Professional Education & Development function
  • Deal with day to day enquiries of end users e.g. resetting passwords, resolving technical difficulties with the website from an end user perspective

Desired Experience and Background of the successful candidate

  • Assignment and Planning of Work
  • Learning activities planned in conjunction with local country management team
  • Work plan driven from overall PED strategy and business planning
  • Fluency in English
  • Experience in organising courses
  • High level skills in administrating and using learning management systems (especially Absorb), eCRM systems (SalesForce) and virtual conference platforms (Adobe Connect)
  • Strong organisational skills
  • Experience in dealing with people at all levels, including senior health care professionals
  • Ability to manage budgets and ideally use of ARIBA
  • Be confident to manage day to day courses on their own
  • Customers and key opinion leaders attending the facility and/or using learning management system
  • Local management teams
  • Decision Making, Authority and Controls
  • Full empowerment on logistics of courses at the within agreed budget measured by course feedback and performance against budget

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.