Global Site Contracting Specialist

Business Support System Specialist
1-year contract with extensions
$75-$82/HR
Remote

Orion Group is hiring for a remote Business Support System Specialist who will provide support to key Global Site Contracting (GSC) Systems and technological solutions to manage the execution of clinical trials for our pharmaceutical client in North Chicago!
 
 The role successfully integrates GSC system capabilities to support effective system solutions, and requires frequent interaction with cross-functional management to provide system health summaries, including defect management, user adoption, enhancement/release planning, and related compliance activities, driving cross-functional alignment with R&D business functions and with Business Technology Solutions (BTS).

Business Support System Specialist Responsibilities:

• Business Subject Matter Expert of GSC systems (e.g., Conga), involved in the creation of system status reports and tracking of items (enhancements, change requests, dashboards, and integrations) in partnership with Business Technology Solutions (BTS).
• Maintain knowledge of current systems (i.e. Conga, BIT etc.) and alignment to existing business processes.
• Support the business in identifying innovative solutions (e.g., AI use-cases, RPA solutioning), ensuring proper ongoing use of the system, leveraging metrics and IR/BSOS information to system use behavior is as intended.
• Provide input into all business project deliverables, including strategic decision-making, stakeholder management, schedule development, budget preparation, and communication.
• Identify opportunities for process improvement and value creation by using objective data-based evidence, anticipating emerging technology needs; adjust and revise strategy and action plans accordingly.
• Review system changes requests to evaluate if a change is needed or re-education of the business process.
• Support the business in developing user requirements and testing for any new system enhancements.
• Review and approval of SLC deliverables, business risk assessment for the system and its data, records retention and disposition of data, application of legal hold orders, resolution of compliance or system data integrity issues, and management of change requests.

 
Business Support System Specialist Qualifications:

• Bachelor's Degree in a scientific or business field preferred.
• 4+ years of clinical research, analytics-related experience, or computer software experience in database development and reporting
• Excellent interpersonal, problem-solving, and analytical skills.
• Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities effectively
• Effective communication skills with demonstrated ability to communicate analytical and technical concepts in layman’s terms
• problem-solving and analytical skills
• Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities

 
TOP 3-5 skills, experiences required for this position:
1. Familiarity with the systems and/or business processes we use
2. Ability to translate and document business processes into system requirements for BTS
3. History of providing innovative solutions and delivering from concept to production environments
4. Have a mix of business and IT/Technical development skills
 

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.