Field Service Engineer

Field Service Engineer

Job Summary

To provide a full and comprehensive installation, repair, service and support of all products from our facility in Inverness and other locations as directed. There will also be a requirement to visit customer sites throughout the UK, Ireland & with the possibility of occasional visits to other countries worldwide where we have a presence. Provide remote customer support via telephone and other electronic media as requested. Likewise, if deemed suitable provide training to customers as well as colleagues in same products.

Main Duties/Responsibilities

• Repair of fish farm cage side camera systems
• Routine maintenance and repair of fish feeding systems
• Routine maintenance and repair of underwater lights
• Site inspection and repair of cage side electrical systems
• Routine maintenance and repair of mechanical products
• On-site training of customers in the correct use of our products
• Telephone support to customers
• Technical support to our sales team

In addition to the duties and responsibilities listed, the post holder may be required to perform other duties resulting from organisational change, restructuring or temporary re-assignment of work. There may also be a requirement to work overseas should workload demand.

Experience & Knowledge

Essential

• Industrial electrical, electronic or mechanical background
• Maintenance and repair of electrical, electronic or mechanical equipment
• Experience of test measuring equipment relevant to background

Desirable

• Service and repair of equipment in the field
• Basic understanding of technical equipment that is outwith main field of experience

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.