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Employee Listening Program Manager

TR/079806
  • $54 - $57 per hour
  • United States, Illinois, Lake Bluff
  • Contract
Program Manager II – Organizational Research (Employee Listening Programs)
Remote- supporting CST  
Monday–Friday, 9:00 AM – 5:00 PM CT
$54–$57/hour (based on benefits selection)
1-year (possible extensions or conversion)
Early January 2026

Orion Group is hiring a Program Manager for our multinational pharmaceutical client’s  Organizational Research team.

The Organization Research Team is an internal applied human-capital research consulting group focused on strategic people priorities. They are seeking a Program Manager to lead the operational and technical execution of their global Employee Listening and Engagement Survey programs.

This role coordinates survey activities, manages vendor relationships, partners with cross-functional stakeholders, and ensures delivery of actionable insights that shape employee experience and organizational strategy.

Program Manager Key Responsibilities

Survey & Program Management
  • Lead planning, coordination, and administration of global employee surveys from design through reporting.
  • Work with internal partners and external vendors to configure survey setup, timelines, and communications.
  • Gather and validate demographic and filtering data to support accurate analytics and segmentation.
  • Oversee testing, translation, and localization for multi-region deployments.
  • Manage ad-hoc reporting requests and dashboards; identify opportunities to streamline and automate processes.
System Administration & Vendor Oversight
  • Act as primary liaison for the survey platform (Perceptyx, Qualtrics, Medallia, Glint, or similar).
  • Troubleshoot access, permissions, and data integrity issues; validate system configuration and feature testing.
  • Manage survey mailbox inquiries, user access requests, and issue escalation.
  • Collaborate with IT and HRIS teams for data uploads, SSO configurations, and platform testing.
Project Management & Process Documentation
  • Create and maintain detailed project timelines, deliverables, and progress updates for survey milestones.
  • Capture and maintain meeting notes, decision logs, and requirements documentation.
  • Develop and maintain SOPs, process maps, and continuous improvement plans for survey cycles.

Program Manager Qualifications:

Required
  • 5+ years of program/project management or employee experience program experience.
  • Demonstrated ability to manage large-scale, cross-functional projects with multiple stakeholders.
  • Advanced Excel and PowerPoint skills for analysis and executive-level presentations.
  • Excellent organizational skills, attention to detail, and strong written/verbal communication.
  • Analytical mindset with the ability to interpret survey data and identify trends.
Preferred
  • Experience managing global employee engagement or listening surveys.
  • Hands-on experience with Perceptyx, Medallia, Qualtrics, Glint, or similar platforms.
  • Familiarity with HRIS systems (Workday preferred) and data governance practices.
  • Experience with project management tools such as Smartsheet, Monday.com, MS Project, or Jira.
  • Degree in Human Resources, Industrial/Organizational Psychology, Business, or related field.
Why Join the Team
  • Lead high-impact employee listening programs and influence organizational strategy.
  • Collaborate with a data-driven team focused on improving employee experience.
  • Flexible hybrid/remote schedule and the opportunity to support global initiatives.
 

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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