Digital Associate Account Manager

Digital Associate Account Manager
Location: Mettawa, IL
Schedule: Hybrid (Tues-Thurs onsite, M&F Remote)
Duration: 12-month Contract to start
$48-$53/hr based on benefit selections
 
Orion Group is seeking a Customer Experience Digital Lead III (Digital Associate Account Manager) to join our pharmaceutical client's in-house creative agency.
This role partners with Brand Marketing, Creative, Technology, Medical, Legal, Regulatory, and external agency teams to successfully execute digital marketing initiatives while maintaining strong client relationships and ensuring projects are delivered on time and within budget.
The ideal candidate has a strong advertising agency background, exceptional client management skills, and experience leading multiple digital marketing projects in a fast-paced environment.
Key Responsibilities

• Manage digital marketing initiatives including websites, interactive sales aids, emails, banner ads, mobile applications, portals, and other digital tactics.
• Serve as the primary point of contact for assigned projects, ensuring timely communication between clients and internal agency teams.
• Gather, document, and communicate project requirements to support successful project execution.
• Coordinate project timelines, deliverables, budgets, and stakeholder expectations across multiple workstreams.
• Independently manage mid-sized projects while supporting larger, high-priority initiatives.
• Collaborate with Brand Marketing, Business Technology Solutions (BTS), Medical, Legal, Regulatory (MLR), Creative, and external agency partners.
• Assist with project estimates, scheduling, billing, and resource planning.
• Maintain project documentation and provide ongoing project status updates.
• Ensure projects follow agency workflows, promotional review requirements, and corporate compliance standards.

Qualifications

• Bachelor's degree preferred.
• 5+ years of advertising agency experience required.
• Experience managing digital marketing projects and client relationships.
• Excellent written, verbal, and presentation communication skills.
• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment.
• Proven ability to collaborate effectively across cross-functional teams.

Preferred Qualifications

• Pharmaceutical, healthcare, or life sciences marketing experience.
• Experience with Medical, Legal, and Regulatory (MLR) review processes.
• Knowledge of digital marketing platforms and omnichannel campaigns.
• Familiarity with Veeva PromoMats and agency workflow processes.
• Experience supporting project estimation, resource planning, and budget management.

 


People are our business worldwide
 
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.