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Customs Clearance Agent

  • Job reference: 934064
  • Location: Dublin
  • Salary: Negotiable
  • Job type: Permanent
  • Sector: Supply Chain Coordinators, Supply Chain and Procurement
  • Date posted: 11/02/2021

Customs Compliance Agent

We have an exciting opportunity for a Customs Clearance Agent to join our customs team. You will be part of a newly established team reporting directly to our in-house Customs Experts. You will be responsible for supporting the team in processing all customs shipments documentation and reviewing and resolving customs related queries. All customs administrative tasks must be completed efficiently and accurately to ensure our first in class service is not impacted.

Duties and Responsibilities

  • Completing and validating documentation
  • Updating internal system
  • Compliance control
  • Liaising with carriers & customers for shipping information & documentation
  • Support the freight forwarders in gathering information or other duties
  • Import & Export customs entries
  • Creating invoices for month end billing for customers
  • Completing ISD's (Import Simplified Documents) on behalf of carriers
  • Validating ISD's received from carriers
  • Compiling Import Simplified ISD's onto Access database
  • Declaring End of Month bulk entries
  • Complete reporting customer & Revenue
  • Assist in follow up Compliance Testing
  • Freight Forwarding support
  • Interface with Carriers and Information providers to ensure all required information is received.
  • Provide completed documentation to Customer
  • Assist in Customer documentation testing where applicable.
  • Assist in other functions within Operations on a project basis when requested.

Qualifications and Experience

  • Minimum of 6 months in a Freight Forwarding operation
  • Have or are working towards a qualification in Customs Clearance (advantage)
  • Excellent organisational skills and capable of working at fast pace,
  • Strong PC Skills such as Excel / Word & PowerPoint.
  • Excellent level of English Oral and Written is required.


  • Professional and focussed approach with a high level to attention and detail.
  • Attention to analytics and conformance with defined procedures around tight timelines
  • Customer focussed with desire for strive for excellence
  • Positive can do and highly ambitious approach
  • Ability to work as part of a team and on own initiative
  • Increased level of flexibility to meet timelines on reporting
  • Must be able to work effectively with minimal supervision.
  • Exceptional Communication skills

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.