Customer Service Support

HR Associate is an employee facing role that assists employees with a variety of HR-related inquires as well as triaging inquiries to assign to other teams as appropriate. Day to day duties include documenting employee inquiries in the Case Management tool, maintain personnel files, verification of employment requests as well as various other duties. This position is ideal for the candidate who enjoys a wide variety of responsibilities with a relentless passion for customer service and is detail oriented.

Qualifications include:
5 years of experience in a customer care role in a Human Resources setting Excellent communication skills (verbal, written and interpersonal) and the ability to work well with employees at all levels of the organization
Positive "can do" attitude;
Adaptable to change, Process focused Ability to work independently (a self-starter) in a fast-paced environment
Willingness to work in a team environment including being flexible with team coverage
Superior organization skills, the ability to prioritize and multitask
Confidentiality and integrity are a must
Skills in the Microsoft software suite (Excel, OneNote, PowerPoint)
Workday or SAP experience is a plus

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.