Clinical Medical Services Specialist III
TR/078599
Posted: 28/07/2025
- $40 - $43 per hour, Benefits: individual medical benefits available at a cost
- United States, Remote work
- Contract
Clinical Medical Services Specialist III
100% Remote
Length of Contract: 1 year
Hourly Pay Rate: $40-43/hr (individual medical benefits available at a cost)
Job Description:
Provides medical support with emphasis on the intake of medical product experiences and processing standard communication requests. Acts as a liaison with Quality Assurance for product quality problems where an adverse event is involved. Works with Customer Service to provide standard information and product replacement as necessary. Provides assistance to the medical and lay community with standard information that is from the package insert or information from the standard letter database that deals with labeled and specific off-label information/indications.
Collect, assess, and process adverse event information (both clinical and post-marketing) in a compliant and timely manner to adhere to global regulations. This includes:
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
100% Remote
Length of Contract: 1 year
Hourly Pay Rate: $40-43/hr (individual medical benefits available at a cost)
Job Description:
Provides medical support with emphasis on the intake of medical product experiences and processing standard communication requests. Acts as a liaison with Quality Assurance for product quality problems where an adverse event is involved. Works with Customer Service to provide standard information and product replacement as necessary. Provides assistance to the medical and lay community with standard information that is from the package insert or information from the standard letter database that deals with labeled and specific off-label information/indications.
Collect, assess, and process adverse event information (both clinical and post-marketing) in a compliant and timely manner to adhere to global regulations. This includes:
- Seriousness assessment
- Labeling
- Causality determination
- Initial and follow-up evaluations
- Ensure adherence to company standards for quality, compliance, and productivity.
- Stay updated on the knowledge and skills required for effective case processing.
- This role is crucial for maintaining compliance with global regulatory standards and ensuring the highest quality of adverse event management.
- Minimum qualification: Bachelor's degree with a related health sciences background such as RN, BSN, BS, or BS Pharm. Candidates with previous pharmaceutical experience may also be considered even if they lack the appropriate degree.
- Required experience: 2-4 years of clinical experience, or 2-3 years of clinical experience combined with 1-year of Pharmacovigilance experience.
- Essential knowledge: Familiarity with industry regulations such as ICH, FDA, EMEA, and MHRA.
- Competency: Proficiency in case processing processes, procedures, and conventions
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Rachael Jalbuena
Recruitment Consultant
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