Business Support Specialist (Data Analyst II)
TR/079780
Posted: 05/11/2025
- $41 - $45 per hour
- United States, Illinois, Lake Bluff
- Contract
Business Support Specialist (Data Analyst II)
Mettawa, IL (Hybrid – 3 days onsite / 2 remote)
6 Months (Potential for extension based on performance and business needs)
$41–$45/hour (based on benefits)
Orion Group’s pharmaceutical client’s International Pricing Excellence Team plays a key role in maintaining and enhancing global pricing systems and tools to ensure alignment with current pricing policies.
As a Business Support Specialist, you will support the team by resolving system issues, verifying data accuracy, testing enhancements, and collaborating with cross-functional partners to ensure smooth operations and reliable business decision-making.
Key Responsibilities
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Mettawa, IL (Hybrid – 3 days onsite / 2 remote)
6 Months (Potential for extension based on performance and business needs)
$41–$45/hour (based on benefits)
Orion Group’s pharmaceutical client’s International Pricing Excellence Team plays a key role in maintaining and enhancing global pricing systems and tools to ensure alignment with current pricing policies.
As a Business Support Specialist, you will support the team by resolving system issues, verifying data accuracy, testing enhancements, and collaborating with cross-functional partners to ensure smooth operations and reliable business decision-making.
Key Responsibilities
- System Support & Troubleshooting: Track, investigate, and resolve help desk tickets related to pricing systems.
- Cross-Functional Collaboration: Partner with the Business Technology Systems (BTS) team and other stakeholders to communicate issues, monitor progress, and provide timely updates.
- System Testing & Verification: Perform validation and testing of system fixes, enhancements, and updates to ensure data integrity and proper functionality.
- Operational Oversight: Maintain business workflows by supporting system operations and proactively monitoring system health.
- Data Validation & Reporting:
- Run price validation reports comparing internal and external data sources.
- Verify that pricing information is accurately flowing across internal systems and tools.
- Consolidate findings and communicate observations or improvement needs to relevant stakeholders.
- Bachelor’s degree in Business, Information Systems, or a related field (preferred).
- Strong attention to detail with excellent organizational and communication skills.
- Knowledge of basic project management concepts and practices.
- Ability to manage and analyze large data sets; familiarity with operating systems and data management tools.
- Strong problem-solving and troubleshooting abilities with a customer service mindset.
- Ability to work both independently and collaboratively in a fast-paced, hybrid environment.
- Familiarity with the healthcare or pharmaceutical industry is a plus.
- Analytical thinker who enjoys investigating system issues and finding process efficiencies.
- Adaptable team player comfortable with shifting priorities and cross-functional collaboration.
- Self-starter who takes initiative to maintain data accuracy and improve operational performance.
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
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