Assurance Administrator

Job Title: Assurance Administrator (With Succession Opportunity)
Department: Assurance
Reports to: Manager of Assurance
Employment Type: Full-time

Job Summary:
We are seeking a detail-oriented Quality Assurance Administrator to support our Quality
Control engineering team in coordinating inspection activities, managing non conformance report (NCR) closeout processes, and contributing to the continuous development and improvement of our quality management system.
This role is also centred on a succession planning opportunity to progress to Management Systems Engineer/ Custodian.

Key Responsibilities:
Inspection Activity Coordination:
• Coordinate and schedule inspection activities with Quality Control engineers and production teams
• Maintain inspection calendars and ensure timely completion of quality checks
• Prepare and distribute inspection documentation and checklists
• Track inspection results and maintain accurate records
• Communicate inspection schedules and requirements to relevant stakeholders

NCR Management and Closeout:
• Support the NCR process from initiation through closeout
• Track NCR status and ensure timely resolution
• Coordinate with various departments to implement corrective actions
• Maintain NCR/ MRB database and generate status reports
• Follow up on outstanding NCRs and escalate as necessary
• Verify completion of corrective actions and document closeout

Quality Management System Support:
• Assist in the development, review, and revision of quality procedures and work instructions
• Support internal quality audits
• Maintain quality documentation and ensure version control
• Contribute to continuous improvement initiatives
• Help identify opportunities for process improvements
• Support training coordination for quality-related procedures

Administrative Duties:
● Maintain quality metrics and prepare regular reports
● Manage quality-related correspondence and communications
● Support document control activities
● Assist with customer quality requirements and submissions

Experience with quality management software systems
● Knowledge of quality tools
● Previous experience with NCR management processes

Skills and Competencies:
● Strong analytical and problem-solving abilities
● Excellent time management and prioritization skills
● Ability to handle multiple projects/ tasks simultaneously
● Professional communication and interpersonal skills
● Commitment to continuous improvement and quality excellence
● Adaptability and flexibility in a dynamic work environment

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.