Intake Specialist Clerk

Orion Group is back In North Chicago looking for a Intake Specialist clerk to work with our largest U.S client!
Are you a computer proficient individual with experience in data entry? do you have a background in insurance? then this may be the role for you! Apply today to work with one of the largest US pharmaceutical companies with room for growth!
8.5 hour shift between 7am-7pm
6 month contract with possibility of extension or full time hire.
$19/hr
Overtime available.
Job Description: The Intake Specialist Clerk role works to support the Patient Assistance Program (PAP) through providing initial compiling and assessment of patient applications to see if they qualify for the program. Tasks Including data entry of said applications and other mail into computer systems. The Intake Specialist Clerk will occasionally make calls to patients or doctors office to gather additional information. Working individually and in a group setting.
Daily Activities include:

• Completes the intake process of all applications into Customer Relationship Management System (CRM)Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM
• Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data
• Completes initial assessment of simplified application
• Identify appropriate work flow based upon business rules
• Collaborate cross functionally to ensure processes are followed according to business rules and policies
• Ensure all patient cases are documented in the CRM in accordance with all business rules and policies
• Conduct renewal and year end recertification’s process as determined by the AbbVie Patient Assistance ProgramReadily assists on special project within job scope to improve reimbursement optimization when requested by management
• Manages incoming and outgoing mail

The following experience is required to be successful:

• High school diploma or equivalent required. (2-year Associate Degree is preferred.)
• A minimum of 1-3 years’ experience within an office or administrative setting
• Proficiency in using office software and electronic medical record systems (e.g., Epic, Salesforce, CRM) required.
• A minimum of 1-3 years’ previous experience in a medical administrative support role or preferably in a healthcare provider, PBM, Specialty Pharmacy or Retail/Mail Order Pharmacy setting is preferred.
• Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus
• Strong attention to detail and work independently with minimal direction

People are our business worldwide
 
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.