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Technical Analyst (Junior)

  • Job reference: 924106
  • Location: Northampton, Northamptonshire
  • Salary: Negotiable
  • Job type: Contract
  • Sector: IT & Telecoms, Technical support/Admin
  • Date posted: 27/02/2019

Orion group are recruiting a Technical Analyst (Junior) behalf of our Multinational Pharmaceutical Client based in Northampton, UK- 6-month contract

Provides moderate support, with general supervision, in one or more of the following technical areas: desktop, telecom, networks, servers, messaging, LAN, security, and job scheduling. This includes monitoring, testing, and deploying these environments.

  • Essential Duties and Responsibilities:
  • Proactively monitor call queues and prioritize daily activities.
  • Provide routine support for hardware and software problems.
  • Provide support for the technical area of support.
  • Provide 24 hours on-call support as required
  • Install, test, and maintain software and hardware components.
  • Document system/environment changes.
  • Monitor system activities.
  • Assist in various projects.


  • Ability to work effectively in a team environment.
  • Ability to work independently, under general supervision.
  • Knowledge of hardware, internals, peripherals, and software on platforms supported.
  • Ability to follow established processes
  • Ability to apply problem-solving techniques
  • Good verbal and written communication skills
  • Excellent judgment and customer interaction skills.
  • Familiarity with validated or quality systems is a plus.

Education and/or Experience: Bachelor's degree in computer related field irrelevant technical experience. Technical certifications recommended.

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.