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Service Center Manager

  • Job reference: 921891
  • Location: Highlands
  • Salary: Negotiable
  • Job type: Permanent
  • Sector: Marine
  • Date posted: 03/10/2018

MAIN OBJECTIVES

  • Ensuring that jobs/projects, on-site & off-site are manufactured/completed correctly, cost effectively and delivered on time in accordance to customer build specification and quality requirements.
  • To ensure there is a robust system in place for being proactive in contacting and then booking in our customers for their equipment servicing.
  • Pre-plan production weekly & monthly and deploy a daily prioritised work schedule to the job/projects with appropriate time deadline targets.
  • Ensure materials and time are accurately and timeously recorded on jobs
  • To manage the supervisors and provide technical assistance and support to them and the electricians and engineers as and when required.
  • To ensure that the Service Centre budget is achieved for both sales, margin and costs

KEY RESPONSIBILITIES

  • Contract Review / Capacity Planning
  • Planning & Scheduling of workload with Operations Director and Projects Manager
  • Production Control
  • Quality Control
  • Ensure that all customers are regularly contacted about their servicing requirements.
  • Ensure that all material and engineer time is accurately recorded and invoiced.
  • The Service Centre budget for sales, margin and costs must be achieved

Competencies & Skills

  • Ideally educated to HNC/HND/Degree level in Engineering and/or have a relevant professional institute qualification.

  • Possess a broad background in engineering with a wide range of knowledge including sub-contracting and control panel construction.

  • Ability to read and interpret technical drawings.

  • Have an excellent knowledge of Health & Safety legislation and best practice.

  • Possess strong computer skills and competency in basic MS Office applications; Outlook, Excel & Word.

  • At least 5 years previous experience in managing staff
  • Ability to interact effectively with customers and potential clients.

If interested in this position send your CV to andy.murray@orioneng.com


Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.