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Payroll and Benefits Service Delivery Manager

  • Job reference: 927780
  • Location: Houston, Texas
  • Salary: Negotiable
  • Job type: Contract
  • Sector: Oil & Gas
  • Date posted: 30/09/2019

Job Duties

  • Responsible for health & welfare and 401k interfaces (inbound and outbound) to third party vendors.
  • Data management includes ownership of file layout requirements, execution of files, data mapping and data resolution.
  • Acts as point of contact with third parties on daily basis to resolve data issues.
  • Communicates with HR on data inconsistencies and assists in identifying their training issues.
  • Responsible for all procedural documentation related to data management.
  • Acts as a point of contact for Corporate Benefits Department to ensure that program file requirements are updated, tested, and executed.
  • Is accountable for the participant data transmission for all health & welfare plans supporting a payroll of 25,000 employees.
  • Handles special projects as assigned.
  • Ensure accuracy by auditing entries and pay results
  • Respond to employee inquiries and resolve issues through call center rotation.
  • Handle special projects, as assigned
  • Strive for continuous improvement to benefit & payroll processes

Required Qualifications

  • High School Diploma or equivalent. 5+ years benefits related experience.
  • Knowledge of benefit plan provisions, payroll/benefits systems, processes and procedures, report writing, SAP navigation and Personnel Actions.
  • Analytical thinking, problem solving, and customer awareness.
  • Proficiency in Excel, PowerPoint, flow charting, presentations, communications and managing multiple priorities. Excellent knowledge in implementation, custom reporting, and production problem resolution for Payroll
  • Exceptional problem-solving, troubleshooting and analytical skills
  • Excellent skills in Excel, Outlook, and Word
  • Quick learner, self-starter, flexible, organized thorough, comfortable with technology, able to work independently
  • Must be able to multi-task and able to work in a fast-paced, time and data-sensitive environment
  • Excellent Customer Service Skills
  • Able to function well in team open environment
  • Detail oriented
  • 5 years SAP Payroll Experience preferred

Work Schedule

M - F; 8 to 5

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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