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IT Services Analyst

  • Job reference: 914024
  • Location: Aberdeen
  • Salary: Negotiable
  • Job type: Contract
  • Sector: IT & Telecoms
  • Date posted: 02/05/2017

Our client is currently recruiting for the position of IT Services Analyst, based in Aberdeen

Responsibilities will include:
Delivery of Messaging Services, Global Desktop Client Services and Global Print Services to the global business units
Partnering with other Company IT organizations to ensure quality support and delivery to the end-user.
Provide status updates to peers and the customer with regards to issues being worked.
Providing Exchange Online / Office 365 & Skype administration, application tuning, production support
Providing tuning for performance and stability
Using Company change management processes to prevent production disruptions and outages
Researching and recommending solutions that best meet business needs and Enterprise operational requirements
This position participates in an on-call rotation with other global analysts to provide 24x7 coverage

Technical Experience
Previous direct IT experience providing general support for Windows Desktop operating systems, Windows 10 in particular
Previous experience in working Office 365 (Office Pro Plus, Exchange, and Skype for Business)
Expert diagnostic, troubleshooting, and problem solving for Microsoft Exchange Server
Applications support experience
Print server and configuration experience
Infrastructure support and design experience

Qualifications
Bachelor's degree in Computer Science, MIS or other IT/IS related major or satisfactory equivalent

Contract position

If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference 914024



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