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IT Manager - Digital Channels

  • Job reference: 921131
  • Location: High Wycombe, Buckinghamshire
  • Salary: Negotiable
  • Job type: Contract
  • Sector: Life Sciences, IT
  • Date posted: 13/08/2018

OrionGroup are looking for an IT Manager - Digital Channels for our multinational pharmaceutical client on an initial 6-month contract based in the High Wycombe area.

Job Profile:

IT professional with proven business analyst and project management skills, and expertise across the digital technology ecosystem to deliver projects within the digital channels space. This is a contract position (initially for 6 months with likely renewal) covering maternity leave, and will involve working with business stakeholders, technical product delivery teams and external customers to shape, define and deliver:
* solutions to help communicate with healthcare professionals and patients
* solutions that support our organisational drive to a greater integrated digital customer experience
* solutions that gather real world evidence of results with our medicines or underpin patient support programmes for our key products

Main responsibilities of the role:
* Be a technology partner, working with business stakeholders to identify unmet needs, propose IT solutions, and assist management in the development of business cases and project charters
* Be a business analyst, leading the technical discovery process for potential digital projects, scoping needs, gathering requirements and producing functional specifications for a solution build, based on regional and global standards, using our rRDM methodology (rapid Requirements Definition & Management)
* Ensure technology projects are built and documented in accordance with the strict compliance regulations of the company, including information security, privacy and GxP as required.
* Take a regional view on technology solutions, building a good understanding of business practice in other countries through a network of IT colleagues, in order to leverage or create harmonised solutions where possible
* Proactively match business needs with existing technology capability, by showcasing local/regional best practice with key stakeholders, encouraging adoption of core systems and harmonised process, and highlighting value in a business context
* Cultivate relationships with marketing brands teams, medical, multi-channel and operations groups, external agencies and partners to develop deep insights into the needs of our business departments and customers
* Represent IT with external partners and customers, and consult on selection and approval of third party service providers regards web and mobile solutions
* Work with Regional Product Line Owner/s to shape long term solution roadmap according to business priorities, and understand the technology roadmap
* Provide rapid prototyping and conceptual designs where requirements are ambiguous or unproven
* Manage delivery of local/regional solutions, acting as Product Owner in scrum development
* Help content partners (e.g. marketing agencies) adhere to technical specifications when providing design and content

Desired Skillset and Background of the successful candidate:

* Degree in Computer Science/Business Information Systems, Engineering or related discipline
* Certification in Business Analysis (e.g. ISEB Business Analysis Diploma) and Project Management (e.g. PRINCE2, APMP) areas
* Current or very recent role is business facing
* Expert in the digital technology ecosystem (e.g. static/dynamic web, mobile apps, hosting approaches, frameworks, media)
* Good understanding of HTML/CSS/JS, web frameworks such as Drupal, responsive design, content management systems and web analytics
* 8+ years relevant experience, or which 4-5 years are digital technology related, inc. hands-on experience with web and mobile solution delivery
* Able to recommend and challenge choices around the best technology approaches (solution design) to meet business needs
* Experience working in process-driven regulated environments (SDLC, Agile) co-ordinating internal and external delivery partners toward a single goal, operating within rigorous compliance guidelines
* Able to influence across a range of business roles and stakeholder seniorities
* Effective team working
* Ability to build effective relationships with customers, matrix teams, suppliers, partners etc.
* Clear written and verbal communication skills
* Good at facilitating workshops and meetings, and negotiating
* Genuine passion for technology, understanding how things work, and for applying technology to bring value to businesses/customers
* Continuous learner, able to demonstrate a familiarity with current trends
* Capable to take a "hands-on approach" to experiment and try things if needed
* Can communicate effectively with technical and non-technical stakeholders at different levels

Location & Travel
Candidates must be willing to travel to European offices

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.