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IT EUC Analyst

  • Job reference: 929759
  • Location: Aberdeen
  • Salary: Negotiable
  • Job type: Contract
  • Sector: IT & Telecoms
  • Date posted: 31/01/2020

Our client is currently recruiting for the position of IT EUC Analyst based in Aberdeen

Primary Responsibilities:
Ensure the support of key EUC technologies (Win 10, 365, SCCM, Intune, AD, etc.) delivering effective support to the business in Aberdeen, Peterhead and Offshore.
Deliver support via the EUC Service Desk ticket queue, ensuring appropriate resolutions are delivered in a prompt response time.
Tickets are to be owned until resolution
May include escalation to 3rd party support teams
Working alongside vendors to investigate issues
Ensure the effective support of all company mobile devices including BYOD (Bring your own device). Ensure effective support of bespoke user provisioning / deprovisioning system.
Application packaging tasks including testing and deployment.
Patch Management and Windows 10/0365 Servicing.
Strong problem-solving abilities and excellent communication, customer handling and inter‐personal skills

Key skills/competencies required:
Demonstrable knowledge in support of the Windows 10 operation system and Office 365
Solid problem-solving abilities, able to resolve most technical issues and assigning issues for escalation to the appropriate support teams.
Experience in PowerShell scripting to execute actions within AD, 365, Exchange, etc.
Excellent understanding of Active Directory and Group Policy
Excellent understanding of Intune to support BYOD
Providing technical support, incident & problem management through effective management of Service Desk Tool.
Good knowledge of Microsoft SCCM including building / deploying Image builds, creating package deployments and patch management / servicing model is preferred.
Experience in the following would be an advantage
Microsoft Exchange
Microsoft Azure (inc. AD Connect)

Contract position

If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference 929759

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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