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IM Business Analyst and Livelink System Support

  • Job reference: 918513
  • Location: Aberdeen
  • Salary: Negotiable
  • Job type: Contract
  • Sector: IT & Telecoms, Technical support/Admin
  • Date posted: 20/04/2018

Our client is currently recruiting for the position of IM Business Analyst and Livelink System Support, based Aberdeen/Uxbridge

Responsibilities will include:
Conduct detailed requirements gathering, business/technical analysis, and design of solutions consistent with existing implementations
Develop taxonomies, process, permissions models and document links.
Provide efficient support to the existing Livelink ECM user base covered by the UK office, primarily in Aberdeen, but also in other company locations, logging all support activity into the incident management application.
Assist with testing of new/updated Livelink software and after monthly window patching
Perform daily, weekly and monthly preventative maintenance checks
Provide support to other IT teams namely applications and Infrastructure for the following activities:
System Health Checks & Capacity Planning and all resultant remediation activity
System Usage profiles and Data profile reporting
Application Patching
Software upgrades
Administration Password Management
Pre-production environment Management & Administration
Hardware upgrades
Capacity Planning System Configuration - Data Tiers, Search & Index etc
Testing and Change Management

Qualifications & Training
Degree qualified or equivalent in Computer Science, Information Technology, Engineering or related subject
Livelink server versions 9.x (10.5 advantageous) and Content Server 10.x
Livelink Performance Analyser and Monitoring Tools
Records Management & Classification desirable
Business analysis
Content Management

Experience with supporting Livelink document management systems
Knowledge of Livelink Workflows and/or eForms Management Server, working knowledge of Open Text SDK
Substantial experience in IT - preferably within the oil and gas industry
Excellent analytical and problem solving skills, attention to detail
Excellent documentation skills
Ability to advise and assist other team members in the provision of services
Knowledge of Opentext Directory Services (OTDS)

Contract position

If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference 918513

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.