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First Line Manager

  • Job reference: 918452
  • Location: Kidderminster, Worcestershire
  • Salary: Negotiable
  • Job type: Permanent
  • Sector: Logistics, Office & Commercial
  • Date posted: 30/03/2018

My exciting client is a 3PL specialist within the retail sector. Reporting into the Depot Manager, the Transport Supervisor will be responsible for the daily operational requirements of the depot (**backshifts-3-11pm**) by leading and motivating all teammates to ensure that agreed KPI's and service level agreements are met at all times. Additionally you will ensure full compliance to both Health and Safety and Transport Legislation.

Key Responsibilities;

  • Day to day management of Depot- **Backshifts- 3pm-11pm**
  • Responsible for Health and Safety of the team, ensuring safe working practices are adhered to at all times e.g. accidents, investigations, risk assessments and daily checks.
  • Monitoring KPI data, identifying trends with a view to improving efficiencies and achieving continuous improvement targets.
  • Maintenance of systems including, for example Tachomaster.
  • Ability to present and explain comprehensive and robust information in a timely fashion when required, daily, weekly and monthly.
  • Responsible for identifying and achieving cost saving initiatives/efficiencies wherever possible
  • Ongoing teammate management and development; appraisals, objective setting, regular reviews, identifying training needs, coaching and developing teammates where appropriate.
  • Effectively manage all HR related activities e.g. holidays, sickness absence, investigations and disciplinaries with an aim to finding suitable resolutions within the scope of the Company's policies and procedures.
  • Liaise with other Depots or departments within the Company network to ensure operations are satisfactorily completed and also promoting good working relationships to maximise performance.
  • Ensure driver brief and debrief is completed to Company quality requirements.
  • Action computerised vehicle scheduling to ensure optimum effectiveness and completion of customer requirements and service levels.
  • Ensure that vehicles required for service are presented when scheduled or requested.
  • Communicate effectively at all levels.
  • Deal with customers in a professional and courteous manner.
  • In addition to your normal duties you may be required to undertake other duties in line with the needs of the business and flexibility should be recognised as a prerequisite of the role and be prepared to vary start times and shift patterns to meet business needs i.e Occasional night cover for holiday and sickness.
  • The requirement to be on an 'on call' rota

Qualifications and Key Experiences;

  • GCSE educated or similar level
  • Working knowledge of relevant health and safety legislation relevant to the workplace
  • Ability to communicate with confidence to a wide range of audiences
  • Able to work under pressure and to strict deadlines
  • Able to work within a team and individually
  • Ability to influence at all levels
  • Excellent organisational skills
  • High attention to detail
  • Ability to follow and provide clear instructions
  • Good problem solver
  • Previous traffic office/warehouse practical experience
  • Demonstrable leadership and man-management experience and skills
  • Articulate, numerate and computer literate including the use of Microsoft packages and transport operational systems
  • Good geographical knowledge both locally and nationally
  • Flexible in approach and able to work a rotating shift pattern where required
  • CPC or an advanced knowledge of transport legislation

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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Transport Supervisor
  • Salary GBP24000 - GBP26000 per annum
  • Job type Permanent
  • Location Kidderminster, Worcestershire
  • Description My exciting client is a 3PL specialist within the retail sector. Reporting into the Depot Manager, the Transport Supervisor **Backshifts- 3pm-11pm** will be responsible for the daily operational