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Customer Service Rep

  • Job reference: 931999
  • Location: Brea, California
  • Salary: Negotiable
  • Job type: Contract
  • Sector: Administration, Life Sciences
  • Date posted: 16/09/2020

Customer Service Rep - 931999

Job Description:

  • To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
  • Answering phones in a timely and efficient manner.
  • Processing customer orders via fax, EDI and phone.
  • Responsible for the entry of all standing orders and special pricing agreements for a designated region.
  • Supporting the field reps (both sales and service) with day to day inquire and placing of their orders.
  • Proof of delivery of shipments, as needed.
  • Maintain level of accuracy both as a department and individually.
  • Knowledgeable on our products and special projects as deemed necessary by manager.

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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