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Cross Dock Manager (Night-shift)

  • Job reference: 929103
  • Location: Bedfordshire
  • Salary: Negotiable
  • Job type: Permanent
  • Sector: Depot Managers, Transport and Logistics
  • Date posted: 12/12/2019

My client is looking for a Night-Shift Cross Dock Manager based in Bedford. The working pattern will be 10pm-7am, Sun-Thurs.

My client is a well renowned 3PL company, who are a global leader within their respective field. Due to continued growth and expansion, they are recruiting for a Manager within their Cross Dock team and require the following;

  • Manage recruitment, induction, training, and appraisal of teammates;
  • Allocation and management of staff resource within budget, to meet KPI's according to business needs.
  • Monitor operational performance to ensure daily operational and SLA targets are met;
  • Report daily on failure and service level agreements.
  • Manage and report any legal compliance issues, communicating with relevant departments.
  • Work with Transport Manager and Shift Manager on continuous improvement activities using lean management principles to drive improvements.
  • Take ownership to problem solve issues for clients and work collaboratively with other functions to find solutions for the end client/customer.
  • Continually review the Cross Dock function and be able to present findings in competent manner, providing recommendations.
  • Carry out supervisory responsibilities in accordance with the organisations policies and procedures, including performance and absence management.
  • Implement, manage and maintain health and safety standards through engagement, pro-active identification of issues and root cause analysis.
  • Ensure compliance with Pharmaceutical Regulations in conjunction with the Quality Department, ensuring SOPs are maintained and adhered to.
  • Continually grow and develop teammates / create personal development plans for teammates.
  • Ensure that product is accurately moved and tracked both virtually and physically throughout the operation.
  • In addition to your normal duties you may be required to undertake other duties in line with the needs of the business and flexibility should be recognised as a prerequisite of the role.
  • Provide management cover one weekend in four to control operational emergencies such as, emergency lifesaving orders, temperature excursions, intruder activations or security breaches.
  • Become a subject matter expert in your area and share knowledge to develop others to become subject matter experts.
  • Ensure that the Depot is operating within the legislative requirements of the DVSA, MHRA and other authorities.


  • Experience in a managerial role leading high performing teams and working in a fast moving environment;
  • Experience of managing a Cross-Dock Transport environment in a day 1 for day 1,2 environment;
  • Experience in operator's licence legal compliance;
  • An understanding of ADR regulations;
  • Ability to effectively and purposefully analyse data, work to specific Service Level Agreements and manage teammates within KPI's;
  • Experience in budgetary control and review;
  • Ability to deliver and lead continuous improvement initiatives;
  • Strong communication skills and ability to lead a team;
  • Strong people management skills, and an ability to motivate and encourage strong teamwork;
  • Excellent IT skills, and knowledge of Warehouse Management Systems.
  • Experience and knowledge of transport operating systems.
  • Experience and knowledge of managing MHE.
  • CPC would be advantageous

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.