Business Support Specialist

Laboratory Support Specialist (13288553)

Framingham, MA

6+ months initial contract

Hourly Rate: $28/hr

Orion Group is seeking for a Business Support Specialist to work with our premiere Medical Device Manufacturing client. The business support specialist plays an essential role in ensuring the efficient day-to-day operations of the busy LC-MS focused laboratory, located in Framingham, MA.

This role also supports the entire North America team of field and lab-based scientists, and management, by providing assistance with scheduling, logistics and reporting.

This critical role is dynamic, varied and a wonderful opportunity for a motivated individual with an interest in supporting laboratory and field operations.

RESPONSIBILITIES:

I. Application Team Support:

• Field, lab, and technical support team scheduling support.
• Ownership of the overall team calendar and scheduling process.
• Weekly and monthly reporting of financials and key performance indicators using current systems (Salesforce.com and Oracle)

II. Customer visit logistics: booking rooms, ordering supplies, printing and catering.

III. Laboratory Operation Support:

• Ordering supplies & maintaining up-to-date inventory.
• Solution preparation.
• Maintaining lab equipment (pH meter, balance, pipettes, etc).
• Managing calibrations, preventative maintenance schedules and equipment service.
• Glassware management.
• General lab organization.
• Basic LC-MS maintenance and testing.
• Updating lab visual management.

QUALIFICATIONS:

• Basic laboratory experience is desirable.
• Experience with salesforce.com preferred.
• Experience with Oracle preferred.
• Very comfortable with Microsoft Office.
• Highly organized and detail oriented.
• Able to work well in a dynamic lab where priorities may shift.
• Excellent communication skills

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.